Financial Protection
Fully protected
To alleviate any worries you may have about financial protection, IBT Travel is fully protected by complying with ABTOT and ATOL, in line with the Department of Education and Scottish Executive advice on selecting your tour operator.
School Travel Forum
All members of this professional body adhere to a rigorous Code of Practice and Safety Management Standards. The work of the STF is supported by professional bodies, including the NUT, ASCL, NAHT and Learn Outside the Classroom Quality Badge. This confirms that our health & safety procedures and processes are followed at all times, as audited by a DfE approved auditor, and that our trips have educational value that meets curriculum requirements.
ABTOT
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for IBT Travel Ltd (member 5513), and in the event of insolvency, protection is provided for: Non-flight packages
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with IBT Travel Ltd.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call the 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made
You can find out more about ABTOT here: https://www.abtot.com/
ATOL
All our air tours and flights are protected by the Civil Aviation Authority (no.5916). All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our Booking Conditions (available to download here) for further information, or for more information about financial protection and the ATOL Certificate, please click here.